Privacy Policy

At Broadland Fire Safety, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Broadland Fire Safety (“we”, “us” or “our”) operates the website https://broadlandfiresafety.co.uk and provides fire safety services throughout the United Kingdom.

2. Data We Collect

We may collect and process the following personal data:

• Name and contact information (e.g. email address, phone number)

• Company or business name (if applicable)

• Enquiry details submitted through our contact forms

• Website usage data through cookies (see our Cookie Policy)

We do not knowingly collect personal data from children under the age of 13.

3. How We Use Your Data

We use your data to:

• Respond to your enquiries

• Provide our services to you

• Improve our website and customer experience

• Comply with legal obligations

We do not sell your personal information to third parties.

4. Legal Basis for Processing

We rely on the following lawful bases:

• Your consent

• Performance of a contract

• Legal obligation

• Legitimate interests (e.g. marketing relevant services)

5. Data Sharing and Storage

We may share your data with:

• Trusted service providers who assist in operating our website or delivering our services

• Legal or regulatory authorities, if required by law

We store your data securely in the UK or within the European Economic Area (EEA) with appropriate safeguards.

6. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion

• Object to or restrict processing

• Withdraw consent (where processing is based on consent)

• Lodge a complaint with the Information Commissioner’s Office (ICO)

7. Retention

We only keep your data for as long as necessary to fulfil the purposes for which it was collected or to meet legal obligations.

8. Contact Us

If you have any questions or wish to exercise your rights, please contact:

Broadland Fire Safety